Frequently Asked Questions

Enter the type of restaurant you're heading to — and a specific dish if you have one in mind. We'll give you practical guidance: what to say, what to ask, and what to watch out for.

Any cuisine or dish you can think of. If something feels missing or off, let us know and we'll add it.

Yes. Because Crumb Bouncer is built around how kitchens actually work — not local restaurant listings — the scripts and questions travel with you. A shared fryer in London is the same risk as a shared fryer in New York. The language works wherever you do.

No. Real talk: no app can guarantee that. What we can do is help you walk in more informed and ask better questions. The rest depends on the restaurant and your own judgment.

Yes. We use AI (Claude by Anthropic) trained and curated to understand the unique dining challenges of celiac disease — so the guidance you get is actually appropriate to your situation, not just generic. We'll never tell you something is “safe” — because the honest truth is, dining out with celiac is always risk assessment. We just help you do it better.

General AI gives you information. Crumb Bouncer gives you words you can actually say to a busy waiter. We're built specifically around celiac cross-contact risks — shared pasta water, shared toppings, double-dipped tongs — the things that general search glosses over or misses entirely.

We also have rules built in that catch the stuff that slips through with generic AI: overpromising that something “is safe,” repeating common myths like “heat kills gluten,” (it doesn't) or making blanket claims that a dish always or never contains something. There's a real difference between knowing the facts and knowing what to ask — and we've worked hard to make sure what you get from us is actually trustworthy.

No. This is practical communication guidance based on common celiac safety concerns. For anything specific to your situation, your healthcare provider is the right call.

Two. Enough to get a real feel for what Crumb Bouncer does. After that, it's $4.99/month or $39.99/year for unlimited access.

Yes. Cancel whenever you want from the search page — just click “Manage Subscription.” You'll keep access through the end of your billing period.

We donate 15% of net profits to Beyond Celiac — a leading nonprofit advancing research, improving diagnosis rates, and advocating for the celiac community.

Yes, and we want you to. We prioritize new additions based on what the community actually needs. Send us your suggestions.

It happens. Head to our recovery page, enter your email, and we'll resend your link right away. Once you have it back, bookmark it — or better yet, add Crumb Bouncer to your phone's home screen so it's always one tap away when you need it.

Yes. Your access link works on any device, so your whole household can use it. Pull it up on your phone while your spouse has it on theirs. Navigating a family dinner is hard enough — you shouldn't have to do it alone.

If staff can't answer your questions, believe that. If they're quick to check with the manager or the chef, that tells you something. If they're hesitant, that's information too. Confusion, uncertainty, or defensive responses tell you this kitchen probably doesn't have solid protocols dialed in. That's not you being difficult — that's you reading the situation clearly. It's a completely valid reason to choose differently (either a different dish or a different restaurant entirely).

Yes. Crumb Bouncer is built to celiac standards — which tend to be the strictest. The cross-contact warnings and communication scripts work just as well for non-celiac gluten sensitivity or a wheat allergy. If wheat allergy is your concern, our scripts help you flag that specifically so the kitchen knows to take extra care. The goal is the same regardless of your diagnosis: fewer surprises, more confidence at the table.